In spite of the fact that the web hosting service provided by the different companies is practically the same, each provider has their own platform with its own tweaks and different ways to execute particular things. That is the reason why, an information-crammed knowledge base will be astonishingly helpful both for persons with zero past experience and for technically proficient users who will at some point learn how particular operations are carried out, but will lose precious time meanwhile. The objective of such a knowledge base is to help make the hosting service quick and easy to use, sparing users time and energy. The end result is more content clients, as they can effortlessly find the information they’re seeking, and substantially less work for the help desk team, because usually the vast majority of the enquiries and difficulties that clients have are already listed in the knowledge base. Given that the articles themselves are well-written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting that we are offering come with an exhaustive knowledge base where you can find all you should know about your hosting account. Irrespective of whether you would like to create a new MySQL database, to forward a domain by means of an .htaccess config file or to set up an email account on your personal computer or cellular phone, you can simply check our help articles and all the info that you require will be there. When you open a particular section of the Hepsia hosting Control Panel, you can see articles that are relevant to the features that can be accessed through it. In case you prefer to see the whole article collection and get informed about all the features that Hepsia is offering, or simply to read general information about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our utmost to encompass any difficulty that you may possibly confront, but if you do not find what you want, you can always get in touch with us, as our customer service team is at your service 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include an elaborate online article library where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have created it based on the feedback that we have received from our clients over the years and, hence, our articles address specific problems that you might run into and offer the easiest means of resolving them, for example receiving an HTTP 500 error message or being unable to send e-mails from your PC even though you have the correct settings. The articles are available in each and every Control Panel section and you can consult them whenever you wish. They can help you boost your knowledge not only about our platform, but also about the hosting service in general, as they contain detailed guides and general info such as what file access permissions or cron jobs are.