Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section incorporated into Planetbuster Hosting’s Site Control Panel offers a collection of help articles and regularly asked questions. Aimed towards solving any common issue that you may run into, they are written by our support team of competent techs.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of educational video tutorials that visually illustrate how to deal with a typical issue related to your Linux cloud web hosting account. You can find the how–to video clips in the Help section.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 help desk support service with a sixty–minute ticket response guarantee. A team of well–trained techs will be at your disposal to respond to all the queries that you may have. During non–busy times, an answer will be offered in even less than 20 minutes.