Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all our Linux cloud web hosting packages, which means every single advice request you post is going to be answered to in less than 60 minutes max. Our support company members are qualified to speedily deal with any situation and to ensure that you get detailed guidance on any issue that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is provided by a crew of professional experts who are prepared to react to your issue promptly. You can easily speak to the tech support staff by launching a support ticket from your Site Control Panel or by sending us an email message. On working days, you may also contact us on the phone or make use of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a huge education base into the Control Panel so its possible to obtain useful step by step guidelines anytime. Each area of the Control Panel features its own contextual support area featuring a group of how–to articles. We have also organized video clips to offer you a superior visual representation of the correct way to carry out any presented activity.