A 99.9% Server Uptime
Our cloud web hosting system is based on a steady, premium–quality hardware configuration and a strongly tweaked Linux distro. So, no matter what your web site is, or how many web site visitors you’ve got, or even in case there’s a distributed denial–of–service assault, our machines will stay up and your websites will remain visible online.
Our Linux cloud web hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to provide an exceptional hosting service, you can hardly count on the default network configuration in a datacenter. We’ve set up our very own custom internal network in an attempt to ensure a lightning–fast connection speed with the rest of the world.
And thanks to this, no matter which datacenters you pick: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done just about everything to reduce all potential risks with our cloud hosting packages and irrespective of the fact that we provide exceptional technical support, there are situations when the customer is simply not content with what we are offering. Or he wants to move to a more robust hosting service, such as a virtual private server or even a dedicated hosting server.
For this reason, we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not completely satisfied, you will get your money back.
24/7 Technical Support
We have carefully selected each individual member of our 24x7 support staff so that we can offer you the very best support service that you can possibly get. Each one of our technicians has lots of years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Moreover, they’re available 24x7 – you will be able to call them at any time and they’ll get back to you as fast as possible.
Their average ticket response time is less than twenty minutes, whilst with other web hosting providers you are forced to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under an hour.